Protect the workspace
Decide whether Yekar.AI support may enter at all
Keep staff access to your workspace a decision your organization makes, every time.
Switch support sessions off, or require one of your admins to approve each one before it can be used.
What this changes for your team.
Support access is never ambient. Allow support sessions is on by default and yours to turn off: while it is off no support session can start, and turning it off ends any in progress. Turn on Require approval and every request is emailed to your Owners and Admins and waits on Settings → Support sessions - who is asking, which account they would use, why, in which mode and for how long - until one of them approves or denies it. An approved session must be opened within 30 minutes and lasts at most 3 hours from the approval; an unanswered request expires after a day.
How it works in practice.
- 01
Set Allow support sessions and Require approval under Settings → Support sessions; only Owners and Admins can.
- 02
When support asks, approve or deny the request from the email's link or the settings page.
- 03
Read every request, decision, session and change made inside one in your audit log.
What you can plan around.
What to expect, including limits that matter to your team.
Nothing is usable until an approval exists; the session's clocks start at the approval, not the request.
Nobody inside a support session can approve a request or change these settings, in any mode.
Every request, approval, denial and expiry is an audit row, and a session that ends sends your admins a summary of what was done.
Bring one real process
See how Yekar.AI fits the way you work.
Start with a job your team already owns, plus the tools and decisions around it.
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