Keep people in control

Bound how long work can wait

Give pending decisions a clear operating window instead of leaving runs parked forever.

Captured from the product Demo workspace
Choose how long an approval can wait before the run stops safely.

What this changes for your team.

Approval policy includes a timeout for unanswered decisions, with a 72-hour default. The pending record carries its deadline so workers and operators can treat expiry consistently even across restarts.

How it works in practice.

  1. 01

    Choose the response window appropriate for the agent's business process.

  2. 02

    An action waiting for approval has a saved deadline.

  3. 03

    Approve or reject before that deadline; otherwise the expiry policy closes the call.

What you can plan around.

What to expect, including limits that matter to your team.

The timeout belongs to published approval configuration rather than an in-process timer.

Pending approvals remain available after a restart.

The default applies when no custom timeout is configured and is not an automatic approval window.

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